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Privacy Policy

Effective Date: 1st April 2025

Welcome to the website of SheepShed Ltd, a UK-based provider of unique holiday lettings. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SheepShed Ltd
Company Number: 15970836 
Registered Address: 3 Pitter Close, Littleton, Winchester, England, SO22 6PD
Email: contact@sheeptrackadventure.com
Phone: 0800 035 1976
Data Controller: SheepShed Ltd

2. Information We Collect

We may collect and process the following types of personal data when you use our website or services:

  • Identity Data – Name, title

  • Contact Data – Email address, phone number, postal address

  • Booking Data – Arrival/departure dates, number of guests, special requirements

  • Financial Data – Payment details (processed securely by a third-party provider)

  • Technical Data – IP address, browser type, device information, website usage data (via cookies)

  • Communication Data – Emails and messages you send us

3. How We Use Your Information

We use your personal data for the following purposes:

  • To manage bookings and provide our holiday letting services

  • To respond to your enquiries and communicate with you

  • To process payments securely

  • To send updates or marketing (only with your consent)

  • To comply with legal or regulatory obligations

  • To improve our website, services, and customer experience

4. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases:

  • Contract – To fulfil our obligations relating to bookings

  • Consent – For email marketing or optional cookies

  • Legal Obligation – For tax, accounting, or regulatory compliance

  • Legitimate Interests – For business administration and website analytics

5. Sharing Your Data

We do not sell your personal data. However, we may share your information with trusted third parties, including:

  • Payment providers (e.g., Stripe, PayPal)

  • Booking platforms or channel managers

  • Professional service providers (e.g., accountants, cleaners)

  • Legal authorities, if required by law

All third-party providers are required to comply with UK data protection laws.

6. International Transfers

If we transfer your data outside the UK (e.g. via a cloud service provider), we ensure appropriate safeguards are in place, such as UK adequacy decisions or Standard Contractual Clauses.

7. Cookies

Our website uses cookies to enhance functionality and analyse usage. Types include:

  • Strictly Necessary Cookies – Essential for website operation

  • Analytical Cookies – Help us understand visitor interactions (e.g., via Google Analytics)

  • Preference Cookies – Save your settings or preferences

You can manage cookie preferences via your browser settings or our cookie banner.

8. Data Retention

We retain personal data only as long as necessary for the purposes collected, including:

  • Up to 6 years for financial records (as required by HMRC)

  • Shorter periods for enquiry or marketing data unless you consent to ongoing contact

9. Your Data Protection Rights

You have the following rights under UK data protection law:

  • Access – Request a copy of your personal data

  • Correction – Request correction of inaccurate data

  • Erasure – Ask us to delete your data (where applicable)

  • Objection – Object to certain uses of your data

  • Restriction – Request limited use of your data

  • Portability – Request your data be transferred to another provider

  • Withdraw Consent – At any time, where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Security

We take appropriate technical and organisational steps to protect your data from loss, misuse, or unauthorised access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and dated accordingly.

12. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

SheepShed Ltd

Address: 3 Pitter Close, Littleton, Winchester, England, SO22 6PD

Email: contact@sheeptrackadventure.com

Phone: 0800 035 1976

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